Payments

Yes. You can make a one-time payment using this link or by logging into your account.

You can make your premium payment online with a debit/credit card, prepaid debit card, Google Pay or Apple Pay. 

You can also submit payment using the address below by mailing a paper check, cashier's check, or money order to:

US Health and Life Insurance Company

PO Box 72152

Cleveland, OH 44192

Checks should be made payable to: US Health and Life Insurance Company

Please note: Your invoice number or Federal Exchange ID must be included on your check.

For payment assistance via phone, contact our customer service team at 833-600-1311.

*The above address should only be used for member premium payments. Please visit Submitting a Claim for information on clinician claims.

Your premium payment is due in full on the designated due date. You may pay your premium ahead of time but the full amount must be received by the due date. If it is not received by the due date, it will be considered late.

Please note: Your first initial payment (called a binder payment) will need to be paid in full. It must be for the full amount of your monthly premium responsibility. Coverage cannot begin if the full amount is not paid at the time you enroll.

Please call us at 833-600-1311. The Affordable Care Act provides a grace period to help you avoid having your coverage canceled. If you are past the grace period, your coverage will be canceled from the date you stopped making payments and you will be responsible for full payment of all claims during that time.

Types of payment we accept include debit/credit card, prepaid debit card, Google Pay, Apple Pay, paper check, cashier's check, and money order.

Yes. The security of your personal and financial information is important. Ascension has partnered with Stripe to process online payments. Stripe has been audited and is certified to PCI Service Provider Level 1. This is the highest level designation available. Stripe uses best-in-class security tools. They maintain a high level of security to protect your information.

Yes, once logged in, you can save your payment information for future payments. To log in to your account click here.