Learn more in our Frequently Asked Questions section
Being an Ascension Personalized Care member means you have access to everything regarding your plan. If you have questions, we are here to help. Before contacting customer service, be sure to check out our Frequently Asked Questions section. It has step-by-step instructions and answers to the most common Ascension Personalized Care questions.
As a reminder, out-of-network doctors are not covered by your Ascension Personalized Care plan. If you see a doctor who is not within the Ascension Personalized Care network you will be responsible for the full amount of service. Emergency services provided by an out-of-network doctor will be covered at the network doctor level when the services provided are for a medical emergency.
If you are a contracted Ascension Personalized Care clinician, you can register now. If you are a non-contracted clinician, you will be able to register after you submit your first claim. Once you have created an account, you can use the clinician portal to verify member eligibility, manage claims, manage authorizations and view patient lists.