Ascension_Personalized_Care_ACA_health_plan_Clinicians

Clinicians

Ascension Personalized Care provides tools and support you need to deliver access to quality care.

In response to the national outage at Change Healthcare, Automated Benefit Services (ABS) has chosen to implement a new solution and is migrating to a new trade partner, Smart Data Solutions (SDS). 

To submit electronic claims, visit Portal.SmartDataStream.us

You must register first by clicking "Register"

For additional assistance, you can download the SDS portal manual here.

Please note: We are waiving timely filing as of February 21, 2024 through April 18, 2024. If you have any questions, please contact us at 833-600-1311, Monday through Friday, 8:00 a.m. to 6:00 p.m. EST.

Clinician manual

Get detailed plan information from the clinician manual.  Please note changes to timely filing deadlines for OON doctors effective 09/01/2023.

Clinician newsletters

Read the most up-to-date information and changes to the plan.

Update information

Need to update your information? Contact us at 833-600-1311.

Texas clinicians please call 512-324-3125, option 4.

Other resources

View additional plan information.

Clinician resources

Clinician log-in

If you are a contracted Ascension Personalized Care clinician, you can register now. If you are a non-contracted clinician, you will be able to register after you submit your first claim. Once you have created an account, you can use the clinician portal to verify member eligibility, manage claims, manage authorizations and view patient lists.

Billing and claims

Find information on claims submissions, verifying eligibility, view claims history and payment status.

Prior authorization resources

Ascension Personalized Care has partnered with Ascension Care Management Insurance Holdings to provide utilization management services

Pre-authorization check

Check prior authorizations for all states


submit stories

Do you have feedback or a patient story to share with us? We would love to hear from you!
Exclusive provider organization

APC is an EPO. Find out what that means for your patients.

General questions
Ascension_Personalized_Care_ACA_health_plan_Clinicians_billing_and_claims
Join our network
Send an email to acmproviders@ascension.org
(IN, KS, TN) or shpnetworkdevelopment@seton.org
(TX) for details and requirements.

Contact information

• For clinician inquiries, please contact Ascension Care Management at acmproviders@ascension.org

• For clinician inquiries in TX, please contact Seton Health Plan at SHPProviderservices@seton.org.

• For fee schedule inquiries, please contact Ascension Care Management at acmnetworks@ascension.org.