Understanding your benefits
Access the member portal
Step-by-step guidance on accessing information in the member portal
How to find a doctor
Learn how to navigate the online search tool to find the right care
Health and wellness
Healthcare actions
FAQs
Learn more in our Frequently Asked Questions section
Being an Ascension Personalized Care member means you have access to everything regarding your plan. If you have questions, we are here to help. Before contacting customer service, be sure to check out our Frequently Asked Questions section. It has step-by-step instructions and answers to the most common Ascension Personalized Care questions.
As a reminder, out-of-network doctors are not covered by your Ascension Personalized Care plan. If you see a doctor who is not within the Ascension Personalized Care network you will be responsible for the full amount of service. Emergency services provided by an out-of-network doctor will be covered at the network doctor level when the services provided are for a medical emergency.
