Disease management
Get recommendations from registered nurses on how to manage your newly diagnosed or existing chronic conditions including but not limited to diabetes, heart failure, asthma and chronic obstructive pulmonary disease (COPD).
FAQs
Learn more in our Frequently Asked Questions section
Being an Ascension Personalized Care member means you have access to everything regarding your plan. If you have questions, we are here to help. Before contacting customer service, be sure to check out our Frequently Asked Questions section. It has step-by-step instructions and answers to the most common Ascension Personalized Care questions.
As a reminder, out-of-network doctors are not covered by your Ascension Personalized Care plan. If you see a doctor who is not within the Ascension Personalized Care network you will be responsible for the full amount of service. Emergency services provided by an out-of-network doctor will be covered at the network doctor level when the services provided are for a medical emergency.
What is care management?
Care management is a collaborative process to assess, coordinate, monitor and evaluate services and options to meet your healthcare needs and goals. By working with your doctors, our care managers can help you manage your medical conditions more effectively. Care managers can also provide you with education, resources and the encouragement you need to support your healthcare journey.
What services does care management offer?
Ascension’s national care management team is made up of registered nurses, licensed social workers and wellness coaches to help you make informed choices about your care. Our services include: